News

Community Advisory Panel Process Report

21 February 2025

MosaicLab, our independent facilitator, has finalised its report on the TasWater Community Advisory Panel. It provides a full and transparent summary of the panel’s design, implementation, and key findings. MosaicLab have captured the process in detail, including pre- and post-deliberation surveys that measure and compare the views of panel members.


Next Steps

The panel will hold a final online meeting for a panel recall day tomorrow. This session will focus on how TasWater has incorporated the panel’s recommendations into the draft Price and Services Plan submission (PSP5). Panel members will be able to discuss our response and provide further feedback.


Snapshot

This process has been an important step in putting the customer at the heart our pricing submission. We appreciate the contributions of all panel members and look forward to continuing this engagement.

For a snapshot of the entire process, check out this video

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