• Securing Tasmania's water future starts now

    Our water systems are under pressure. We’re investing to fix leaks, protect our waterways, and build reliable services – for you, and for generations to come.

    Tasmania’s water and sewerage systems are ageing and no longer meeting environmental or service standards. Every year, we lose nearly one-quarter of our treated water – and experience more bursts and faults than most other Australian providers.

    We’re tackling the problem now, so future Tasmanians don’t pay the price.

Updates

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Documents

Documents

Proposal

Engagement Process

Timeline

Project Timeline

  • Timeline item 1 - complete

    March to August 2024

    Community and customer engagement across Tasmania. Park run pop-ups, bill simulator surveys and various other forums.

  • Timeline item 2 - complete

    October to November 2024

    The Community Advisory Panel delved into all the things that matter to the community. The panel's recommendations presented back to TasWater.

    See the Panel Recommendations pdf

  • Timeline item 3 - complete

    March 2025

    Shared our full report of engagement activity in 2024 and the outcomes that have informed the price submission.

  • Timeline item 4 - complete

    June 2025

    We submitted our Price and Service Plan for assessment to the independent Tasmanian Economic Regulator.

    See the PSP5 Proposal pdf

  • Timeline item 5 - active

    July to December 2025

    The independent Tasmanian Economic Regulator reviews the proposal.

    Visit the independent Tasmanian Economic Regulator's website to see the full proposal and find out how to provide your feedback.

  • Timeline item 6 - incomplete

    1 July 2026

    Pricing and Service Plan 5 (PSP5) will cover the period from 1 July 2026 to 30 June 2030.

    If accepted by the independent Tasmanian Economic Regulator, our proposed pricing changes will begin 01 July 2026.